SMS Messaging Privacy Policy (HIPAA-Compliant)
Effective Date: August 7, 2026
TCR Policy URL Location: https://www.elitemedicalcenter.org/privacy-policy
At Elite Medical Center LLC, we are committed to protecting your privacy. This SMS Messaging Privacy Policy explains how we collect, use, and protect the mobile phone information you provide to us.
1. Information We Collect
We collect your name, mobile phone number, and texting preferences (opt-in/opt-out status) when you:
- Voluntarily provide your number on our new patient intake forms.
- Verbally consent to receive messages during an office visit.
- Sign up for appointment reminders via our website or patient portal.
2. How We Use Your Information
We use your mobile phone number for the following limited purposes related to your care:
- Appointment Reminders: Automated notifications about upcoming visits.
- Clinical Updates: Information regarding your treatment plan, orthotics ready for pickup, or post-procedure instructions.
- Practice Announcements: Office closures due to weather or changes in operating hours.
- Billing: Alerts regarding invoices or insurance processing.
Note: Message frequency varies based on your appointment volume and treatment needs.
3. No Sharing of Mobile Information (Strict Confidentiality)
We value your privacy and strictly confine your mobile data to our practice.
- No Third-Party Sharing: Elite Medical Center LLC does not sell, rent, loan, trade, or lease mobile phone numbers or SMS consent details to any third parties, affiliates, or business partners for marketing or promotional purposes.
- No Affiliate Sharing: Text messaging originator opt-in data and consent will not be shared with any other third parties.
4. Your Rights and Choices (Opt-In/Opt-Out)
Opt-In Message:
Thank you for opting into SMS messages from Elite Medical Center LLC. To opt out at any time, reply STOP. For assistance, reply HELP.Opt-Out Message:
Thank you for opting out of SMS messages from Elite Medical Center LLC. You will not receive any further SMS communications. To opt back in at any time, reply START.Help Message
Thank you for contacting Elite Medical Center LLC. For immediate assistance, please call (864) 439-1345 or visit elitemedicalcenter.org. Message and data rates may apply.
5. Fees and Carriers
- Standard Rates: Message and data rates may apply depending on your mobile carrier plan.
- Carrier Liability: Mobile carriers (e.g., AT&T, Verizon, T-Mobile) are not liable for delayed or undelivered messages.
6. Contact Us
If you have questions regarding this SMS Privacy Policy, please contact our Compliance Officer:
Elite Medical Center LLC
12 Groce Road
Lyman, SC 29365
Phone: (864) 439-1345
Email:
